Broken Coil Ear on Brand new racer! (7 replies)

Hi all.

Went out on my first ever hunt with my brand new Makro racer detector yesterday, in a clean flat farmers field that I have permission on.

Within 30=60 mins, a coil ear completely snapped off, leaving me Gutted, especially as I know I didn't abuse it as i'm a reasonably experienced user, having previously owned the Garrett Ace 250 and the Garrett Euroace.

I sent the folloing letter, with pics of the damaged part plus the serial number to an address suggested in this forum...begins with cavet, or something like that.

I bought it brand new off Ebay.

Now, the question is this....if it was you, would you:

A: Get a refund via Paypal from the seller
or
B Wait for Makros customer support to get in touch to send me a new coil??

Any help and info you can give me will be very much appreciated.

Thanks Kind Regards
Matt.